If you would like to use Outlook, you can switch to a different Office 365 home subscription. This might help you find the email address that is your MSA.Īre you trying to activate Outlook with an Office Home and Student 2016 license? The Office Home & Student license does not come with Outlook.
Tip: Try searching all of your email accounts for a confirmation email from Microsoft. You may need to choose 'Sign in with another account' to proceed. 'No license found' error / Can't activate Outlook.Īre you using the correct Microsoft Account (MSA)? Sign out and sign in again with the account associated with your Office 365 subscription. Test your user account to rule out Local Profile corruption. Type in Office and then delete the data license file. Open Spotlight by selecting the magnifying glass at the top right of your desktop. You can do this by opening your internet browser and going to If the page loads, your internet connection is working. Can't activate Office after installation.Ĭheck to make sure your internet is working on the Mac you're trying to install on. You will also have already downloaded and installed the Office suite. This may be your Microsoft Account or the account you received from your organization. To complete any of the steps below, you'll need the email address and password associated with your active and licensed Office 365 subscription or your one-time purchase of Office for Mac. Troubleshoot install or activation errors for Office for Mac:
See the Mac section in Fixes or workarounds for recent Office installation or activation issues for help and updates on these recent issues. If the issue you're having is not in these lists, you may also be experiencing an emerging issue. You can find troubleshooting steps for common installation or activation issues for Office for Mac here. If you experience issues using any of the tools below, please contact the vendor of that software for assistance.
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